Guest
请问可以提早入住吗？我们中午到。
Floee, AI assistant
我先帮您记下提早入住的要求，并转给前台确认。请问您的预订名字是？
HomeMeet the teamHotels
Floee for Hotels.
An AI concierge for hotels, homestays and tours.
Guests message at every hour about check-in, parking and transfers, often in a language the night shift doesn’t speak.
In practice.
WeChat-style chat, 11.05 pm. Example conversation; names and numbers are made up.
Request passed to the front desk
WeChat-style chat11.05 pm
Guest
请问可以提早入住吗？我们中午到。
Floee
我先帮您记下提早入住的要求，并转给前台确认。请问您的预订名字是？
Guest
Lim Mei Ling
Floee
收到，已转交前台。他们确认后会在这里回复您。
Sent to the front desk
What it handles
- Answers facilities, check-in and tour questions from your information.
- Looks up a booking before discussing it.
- Sends a deposit link for the stated amount.
- Calls guests before arrival to confirm details.
What it never does
- Confirm rooms or rates on its own.
- Promise early check-in. The front desk decides.
- Make up local tips you haven’t published.
